How to solve the problem that Godaddy cannot receive the verification code?

First of all, you should never use this platform to buy a domain name

Here’s a structured solution to resolve GoDaddy verification code issues, based on the latest troubleshooting methods from official sources and user experiences:

1. Check SMS Delivery Basics

• Phone Settings:
  • Disable spam filters or SMS-blocking apps that may intercept codes
  • Ensure your phone’s SMS storage isn’t full and has stable signal
• Carrier Issues:
  • Contact your carrier to confirm if your number is blacklisted or if there’s SMS throttling
  • For international numbers, verify GoDaddy supports SMS to your region

2. Platform-Specific Fixes

• Unblock GoDaddy’s SMS Sender:
  • Whitelist GoDaddy’s SMS number +1 (480) 360-5516 in your phone/carrier settings .
• Update Account Details:
  • Ensure your GoDaddy profile and 2SV settings use the same active phone number (changes in one don’t auto-sync) .
• Avoid Rate Limits:
  • Too many attempts may trigger a 24-hour SMS block. Wait or switch to backup methods .

3. Switch to Alternative Verification

• Authenticator Apps (Recommended):
  • Use Google Authenticator or Microsoft Authenticator for code generation (works offline, more reliable) .
  • Setup: Go to GoDaddy’s 2SV settings → Add Authenticator App → Scan QR code .
• Email or Backup Codes:
  • Request email verification if SMS fails .
  • Use backup 2SV methods (e.g., security keys) if pre-configured .

4. Account Recovery for Locked Scenarios

• Submit ID Documents:
  • If locked out, submit a notarized ID copy and selfie with ID via GoDaddy’s secure form
  • Ensure account details (e.g., username) match your ID to avoid rejections
• Contact Support:
  • Escalate via live chat or call +1 480-505-8877 (US support). For urgent cases, request callback

5. Prevent Future Issues

• Enable Multiple 2SV Methods:
  • Combine Authenticator + SMS/email to avoid single-point failures .
• Regularly Update Contact Info:
  • Review GoDaddy’s My Profile and 2SV settings after any phone/email changes .

Key Tip: If SMS consistently fails, prioritize Authenticator Apps—they’re more reliable and bypass carrier issues . For immediate access, try logging in via a VPN (some users report success with IP changes

For unresolved cases, reference Case #00220924 when contacting support to expedite review