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Help & support
Help & support

For assistance with current products or services, or to access FAQs and developer tools

support@archielite.com

Call Us
Call Us

Call us to speak to a member of our team

(+01) 234 567 89

(+01) 456 789 21

Business Department
Business Department

Contact the sales department about cooperation projects

(+01) 789 456 23

Global branch
Global branch

Contact us to open our branches globally

(+01) 456 789 23

(+01) 456 789 23

Get in touch

Do you want to know more or contact our sales department?

Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

Watch Product Videos
Watch Product Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

Help Center
Help Center About Us

You can select a service package directly on our website based on your project requirements. Please contact our customer service team if you are unsure about specific parameters.

CDN5 supports free trials and offers a refund if the service is not satisfactory。

CDN5 is an international company with operational centers established in Singapore, Hong Kong, Malaysia, the United States, and the United Arab Emirates. Your business can access our services in these regions as long as it complies with the local laws and regulations, regardless of whether you have filed records!

We support English, Thai, and Chinese languages with professional multilingual technical and customer service teams. Our operational centers are located in Singapore or Malaysia。

You can contact our customer service for a thorough evaluation of your project and seek assistance from professionals.

Subscription plans support upgrades and downgrades. Upgrading a subscription plan only requires paying the price difference, while downgrading a subscription plan within the validity period is non-refundable, and the price is recalculated based on the chosen subscription plan.

You can contact our customer service to create a customized subscription plan tailored to your project after a professional evaluation.

If we are unable to meet your needs due to technical issues, for newly purchased products, we support refunds without reason. For products that have been used, we still support refunds after deducting the fees for the portion that has been used.

We support digital currencies, but only accept payments in BTC, ETH, and USDT.

We accept Chinese Yuan (RMB), Thai Baht, US dollars, and digital currencies.

We support Alipay, PayPal, online payments with digital currencies, and bank transfers.

Settlement is based on the real-time US dollar exchange rate.

Depending on the project requirements, integration is typically completed within 1 hour.

Visualized data display in the backend allows you to view the real-time operational status of the product you purchased.

We support communication via email, Telegram, and WeChat online chat tool.

We have customer service online to assist you 24/7, 365 days a year.

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